The Deviation Management System is a new way to manage your business. Deviations are deviations from the expectations of a client, customer or another stakeholder. A deviation management system helps identify and correct these deviations before they become major problems for the company.
Deviations can occur in many areas, such as product design, production plans, marketing plans, etc. In this article, we will be exploring what a deviation management system is and why you should care about it!
What is it? Deviation management is a process for identifying and resolving deviations. Deviations can be found across many areas, including product design, production plans, marketing plans and much more! The Deviation Management System provides the tools to identify these deviations as they occur so that you can take action before it becomes too late.
Why should I care? Deviation management has been proven to save companies time and money by ensuring every deviation is dealt with in an efficient manner. Without deviation management systems or processes, problems may go undiscovered – causing costly damage to your company’s reputation and revenue streams over time.
It also helps avoid wasting resources (which could lead to bankruptcy). A well-implemented Deviation Management System goes beyond compliance; filling gaps where Deviations typically occur and providing the tools to identify these Deviations as they occur so that you can take action before it becomes too late.
How does it work? Deviations are recorded by Deviation Management System software and sent to a Deviation Manager via email or mobile notification. A Deviation has specific criteria, but it is the Deviator who determines if any given deviation meets those qualifications; allowing them to make this determination quickly without having to wait for someone else’s approval (which would cause delays).
Once verified as Deviant, the Deviator can choose one of two options:
If they determine that no corrective action is required then they can close out the Deviation with an explanation on why it does not meet their organization’s definition of “Deviance.” If they find there was some type of error made – either on themselves or another party involved in creating or approving the Deviation – then they can elect to open a Deviation Correction.
With Deviations, you are able to track not only what went wrong but why it did so; providing valuable insight into your company’s processes that might be in need of improvement or streamlining (which helps ensure deviations do not continue re-occurring).
When Deviations are resolved quickly and thoroughly there is usually no reason for anyone else to get involved since the “problem” has already been fixed. This minimizes additional delays caused by having other parties step in while trying to fix something before an issue gets out of hand (this could lead to multiple Deviations needing attention instead of just one).
The Deviator simply needs access rights tied to the Deviation in order to complete their assigned task. This is why Deviations are often called “self-service”; they provide Deviators the ability to resolve issues quickly and on their own without having to wait around for someone else (or multiple people) providing assistance or permission, leading again back to unnecessary delays.
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