If you are running a clinic or a similar facility, then you are probably having a hard time managing the new normal during the pandemic. The requirements over social distancing and other mitigation measures require some creative thinking. The Internet has provided a lot of people with the means to work during this tough time and it can also enable solutions for many other businesses. For example, clinics might use a free online appointment booking system to schedule their patients instead of having them come in and line up on the day itself. People can secure their slots and go in when it’s their time so no waiting is necessary. The system may be customized in the following ways:
Branding
Establishments can place their brand on the online tool so that it could look and feel like it belongs to the site itself, instead of being embedded from a third party. This will make the arrangement look professional and polished. Make sure to use a high-resolution logo that can be placed at a prominent area above the fold. Use colors that are consistent with the brand and the rest of the site to achieve uniformity. Add a link at the site’s homepage that points to the tool so that patients can book a slot right away.
Time Slots
Most tools will present the slots in a calendar format. This will help users in figuring out which times are taken and which are available for them to book. Some will prefer early mornings because they can get it out of the way and rest for the rest of the day. Others will want to get a lot in the afternoon so they could have time to prepare in the morning and not have to be in a rush. Whichever you prefer, it’s good to see things laid out clearly with real-time data. You could also tweak the slots to the number of minutes that you feel is necessary: 15, 20, 30, and so on.
Email Messaging
The contact details of the patients will be required upon their signup. If they get a successful booking, then the free online appointment booking can automatically send them a message that confirms the fact and provides them with instructions on how to go about the appointment. You can change the current message with pertinent reminders such as wearing a mask, social distancing, and so on. You could also inform them about cancellation and modification policies.