Communication software is utilized to give remote access to networked systems and exchange messages and files in text, picture, and audio formats between multiple users or systems. With the introduction of multimedia devices such as digital cameras, cell phones, and portable computers, communicating with others is as simple as sending an email or sending a text message. But there are times when you need to do more than exchange messages and share files.
You might want to have a conference with several other local or international users or teams. You may want to have a group presentation to hundreds of your daily users or teams. Many communication software products can help you with these needs. These products are designed to work seamlessly with existing business protocols and to give you the power to create, modify, and share documents as needed throughout your day. The following are some of the key features of these types of products for businesses.
File transfer protocol (FTP) is the protocol used to transfer files from one computer system to another. Several available communication software products are available that make it possible for you to quickly access and transmit files to multiple users or departments on your network. This facilitates the management of multiple file stores and the ability to retrieve any information that has been placed on the hard drive. Additional benefits and features include the ability to use a secure local area network. File transfer protocol can be used in conjunction with voice, data, or fax messages.
Collaboration is one of the most popular and most important key features of communication software. It is also one of the most challenging to manage. Collaboration allows groups of workers to share ideas, information, problem-solving solutions, and other tasks related to the work being performed. For many small and medium-sized businesses, collaboration is the key to success.
Video chat is a popular feature available with many forms of communication software. Video chat enables two or more people to communicate and see each other in real-time through webcams or similar devices. This provides an easy way to stay in touch and add significant value to your business’s budget. Many businesses have found that video chat is an effective tool for communicating with employees and clients while traveling.
VoIP (Voice over Internet Protocol) is a form of communication software that works over the internet. It is used for making phone calls as well as sharing documents, applications, and other media. One of the advantages of using VOIP is the low cost associated with long-distance calls. It is not always necessary to have a dedicated phone line to take advantage of the benefits of VOIP.