Companies face uphill tasks in the marketing and distribution of their products. Establishing a new customer base and taking the goods to the rightful owners is a task that most production firms avoid. They depend on
merchandise suppliers Australia to help reach out to the most remote area and untapped markets. But how do you trust a supplier with products worth millions for days or weeks before you get some financial return?Here are the characteristics of competent merchandise suppliers Australia.
Accountability
Quality issues are a concern to both the supplier, the producer, and the consumer. As such, a competent supplier must accept judgement made on quality and take responsibility when some items have issues. Work with suppliers that can address quality issues without feeling dejected and turn the error into a learning process. Once an error is established, they should improve the next batch and avert chances for defects.
Whether your firm is producing the goods or getting them from a supplier, Reliable suppliers should discuss the quality challenges. If handled properly, they can sue the producer on your behalf after owning up to the mistake and make you get handsome compensation.
Production Capabilities
As a successful firm, you need suppliers with a significant market base that can absorb your goods within a short time. Before you give the merchandise to a supplier, establish if they can market the products. Also, check whether they have an online marketing strategy and the number of products their customers can take within a week. Remember, you don’t want to produce goods that will stay in storage for months.
Ask the prospective suppliers to issue you with their supply log or other documents that will prove their ability to efficiently supply the goods. Also, go through their certification papers and find whether their permits are valid. You cannot afford to work with a rogue supplier.
Insurance and Capital
Regardless of the size of a consignment, you want every cent from the merchandise. Therefore, ask for bank statements from prospects to establish if they can handle your merchandise. A handsome bank statement indicates that a firm can chip in if its customers fail to deliver payments on delivery.
Is the company insured, and are your merchandises safe with the supplier? Insurance caters to liabilities that occur during transportation or when clients fail to make payments. Get a copy of these covers and look whether the cover is up to date.
Conclusion
Suppliers are essential professionals in the merchandise business. However, every producer must lookup for the above qualities in every supplier for their business safety.